Troubleshooting

Dragging my finger across the screen, but I don't see any result on the canvas, why?
No. Your fingers are not the cause! There are a few reasons why you may not be seeing any marks on the canvas when trying to paint or draw a brushstroke...
Wed, 14 Oct, 2020 at 5:20 PM
How should I approach to get support?
Are you looking for a way to get more help? - Here is the way... If you wish to report an issue to get support from the DrawingApp support team, you can...
Wed, 14 Oct, 2020 at 5:14 PM
I had already purchased the one time, why am I asked to select a plan on my new iPad?
Please make sure that you are using the same Apple ID on your current iPad as you have been using earlier. If so, when you see a screen to select a plan on ...
Fri, 18 Sep, 2020 at 5:56 PM
My app crashed. What do I do now?
Someone may ask: I closed the app without saving my drawing! Now what? We are planning to include an auto-save feature in the near future. So in cas...
Tue, 29 Sep, 2020 at 5:51 PM