We understand how frustrating it can be when an app crashes, especially if you're in the middle of creating something amazing. Here’s what you can do:
Recovering Recent Work :
Unfortunately, DrawingApp does not currently have an auto-save feature, which means unsaved work may be lost if the app crashes. However, you can try the following:
Check "Recents" in Sketchpad: If the app closed unexpectedly, you might still find your latest project in the "Recents" section of the Sketchpad. This could help you recover some of your work.
Here's what we recommend:
To avoid losing progress, we recommend:
Saving Your Work Frequently: Make it a habit to save your artwork often, especially before switching apps or making major edits.
Reporting the Crash: If the app crashes repeatedly, report the issue to DrawingApp support at [email protected].Your feedback helps improve app stability.
The Future of Auto-Save:
The good news is that DrawingApp is planning to introduce an auto-save feature in future updates. This will automatically save your progress at regular intervals to prevent data loss.
Want Auto-Save Sooner? If this feature is important to you, let DrawingApp know by requesting it through the support team. The more users who request it, the higher the chances of it being prioritized!
We apologize for any inconvenience and appreciate your patience as we continue improving DrawingApp to enhance your creative experience.