We understand that situations change, and you might need to request a refund for your DrawingApp subscription. Here's a clear guide to help you through the process:
Before Requesting a Refund:
Double-check cancellation: Before requesting a refund, ensure you've successfully canceled your DrawingApp subscription to prevent future charges. You can manage your subscriptions on your device settings or through the App Store.
Understand the Process: DrawingApp Support cannot directly process refunds due to App Store limitations. All purchases and refunds for iOS users are handled by Apple.
Requesting a Refund from Apple:
Visit Apple's Self-Service Portal: Go to https://support.apple.com/en-us/118223 and log in with your Apple ID.
Find Your DrawingApp Purchase: Locate your DrawingApp subscription in your "Purchases" list.
Report the Problem: Click "Report a Problem" and choose "Didn't mean to purchase this item" from the "Choose Problem" dropdown menu.
Additional Notes:
If you recently changed your subscription length, Apple might first refund the remaining days from your old plan before charging for the new one.
Apple typically processes refunds within 48 hours.
Need Further Assistance?
If you have any questions or encounter issues with the Apple refund process, please submit a request to our support team at support@drawingapp.me. We're here to help in any way we can!
By following these steps and reaching out if needed, you can seamlessly request a refund for your DrawingApp subscription.