We understand that situations change, and you might need to request a refund for your DrawingApp subscription. Here's a clear guide to help you through the process:

Before Requesting a Refund:

  1. Double-check cancellation: Before requesting a refund, ensure you've successfully canceled your DrawingApp subscription to prevent future charges. You can manage your subscriptions on your device settings or through the App Store.

  2. Understand the Process: DrawingApp Support cannot directly process refunds due to App Store limitations. All purchases and refunds for iOS users are handled by Apple.

Requesting a Refund from Apple:

  1. Visit Apple's Self-Service Portal: Go to https://support.apple.com/en-us/118223 and log in with your Apple ID.

  2. Find Your DrawingApp Purchase: Locate your DrawingApp subscription in your "Purchases" list.

  3. Report the Problem: Click "Report a Problem" and choose "Didn't mean to purchase this item" from the "Choose Problem" dropdown menu.

  4. Additional Notes:

    • If you recently changed your subscription length, Apple might first refund the remaining days from your old plan before charging for the new one.

    • Apple typically processes refunds within 48 hours.

Need Further Assistance?

If you have any questions or encounter issues with the Apple refund process, please submit a request to our support team at support@drawingapp.me. We're here to help in any way we can!

By following these steps and reaching out if needed, you can seamlessly request a refund for your DrawingApp subscription.